Ruckus Phone system maintenance

There is a planned maintenance window on RUCKUS phone systems on April 12, 8 AM to 12 PM EST. During this time, customers may experience intermittent issues contacting us by phone. We advise our customers to reach us through the Support Portal(Case number) or via Live Chat. We regret for the inconvenience caused.

New Security Bulletin

Please see the latest Security Bulletin for mitigation and remediation of AirSnitch Vulnerabilities in RUCKUS APs

Coming Soon: Auto-Activation Feature

Update: By April 15th 2026, a new Auto-Activation feature will be enabled to automatically activate licenses and support for a certain set of products and services once the purchase order is processed.

Learn more here: Technical Article Document