FlexMaster

FlexMaster Licensing

Article has got information about the FlexMaster licensing

FM installation error

Getting error of mysql//data/flexmaster.err folder doesn't exist. The installation does not proceed after getting various of these error messages.

FlexMaster Licenses

This article describes the steps to download and upload FlexMaster licenses.

API support for FlexMaster

API Guide is attached.

License File for FlexMaster

This article has information regarding the License file for FlexMaster and where to find license file on the FM CD

How to point the AP to FlexMaster

How to get the AP to contact FlexMaster.

Stacking within model family?

Stacking within model family.

vSZ - Expanding the VM Hard Disk Size in VMware in SZ 3.5+

Steps to re-size the HDD in the event that more disk-space is required

FM gives cosmetic alarm for AP reboots

FM constantly gives false alarm for AP reboots even though AP actually does not reboot

How to upgrade FM using a patch file

This article explains how to upgrade FlexMaster to a higher version.

Not able to access the ZD GUI from FM.

Migration of vSZ from KVM to VMware

This article contains procedure for migrating vSZ on a KVM host machine to a VMware machine.

Does Flexmaster works on CentOS 7/Redhat 7

Does Flexmaster will work on CentOS 7 and Redhat 7

FM 9.13 firmware requires jemalloc package

9.13 version of FM requires installation of jemalloc before installing FlexMaster on any supported platforms

FM official upgrade path using patch file

How to upgrade FM to 9.5.0.0.29 which is running on 8.2.0.0.14

User accounts creations in FlexMaster

What all the different user accounts we can create in FlexMaster.

What can I do to improve FM's sluggish performance?

What can I do to improve FM's sluggish performance?

Client running VM (such as a VMWare Virtual Machine), Unable to get a DHCP IP address.

Problem where a Computer running VM (Virtual Machine) is unable to get a DHCP IP address.

Our FlexMaster is placed behind a firewall. In such case how can APs in the field reach FlexMaster?

TCP ports 443 and 80 are required to pass thru Firewalls for AP to FM communication.

Do I need a MySQL database server running before installing FlexMaster?

MySQL is inbuilt into Flexmaster installation package.

Recommended FlexMaster Upgrade Path for older firmware versions

This article explains the recommended upgrade path for FlexMaster running an older version of firmware

How to create CSR through Open SSL for FlexMaster

How to create CSR through Open SSL for FlexMaster

Some Zone Directors are not able to register with Flexmaster

*FM is properly installed
*ZDs are working as expected
*ZD at some sites are able to register with FM just fine
*non-registered ZD and FM can ping each other but ZD can not register... (continued)

Getting "file is too big" error when trying to upgrade FM

Trying to upgrade FlexMaster via GUI

How to backup and restore the database in FlexMaster

FM has an option to backup and restore the database. It comes handy in case of any corruption either to the hosted OS or to the machine itself. There is also an alternate way to do this... (continued)

Security certificate supported by FM as of 9.9 version

FM upgrade of Stand Alone AP fails to complete

When uploading AP SW to the FM, for upgrade of APs, SW fails to load properly to the FM node

FM not showing data in reports after upgrading SW

I can't see any data in my reports in FlexMaster. This was working fine before I upgraded the FM version.

Is it possible to point the Flexmaster managed APs to vSCG?

Is it possible to point the Flexmaster managed APs to vSCG?

Linux machine is up but not able to access the web interface of the FM.

This article explains the factors to check if FM GUI isn't accessible after what seemed like a successful install.

Why can't FlexMaster see an AP now running standalone base image

The TR069 protocol used for FlexMaster/AP communications is disabled after a previously ZD managed AP installs standalone base image firmware.

What information needs to be collected to report FlexMaster issues?

This article explains information that need to be collected and how to collect it to report any FM issues to Ruckus Support.

How are repeat associations of clients counted in the flexmaster report?

This article explains how the repeated clients are counted when a report like "Client associated report" is generated.

Can Unleashed APs be managed/seen by SCI, SPoT, FM

Unleashed APs cannot be managed/seen by SCI, SPoT, FM.

Why FlexMaster does not show AP managed by ZD in google map view

Zone director is seen in google map view of FM but not the APs managed by the ZD

FM 9.8.0 client association statistics and mismatching totals

After upgrade to FM 9.8.0. the client activity_ association graph shows a different number than the currently associated clients number , and is higher after upgrading.

ZoneDirector and Standalone APs are failing to join FM 9.13 version

FM SSL certification will expire. So, FM introduced new certification oin 9.13 release. ZDs and APs should run above 9.10 version to support the new certification.

PoE firmware versions for FastIron product families

PoE firmware versions for FastIron product families

Setup dynamic link-aggregation on Brocade FastIron Product family

Setup dynamic link-aggregation on Brocade FastIron Product family

Ruckus Diagnostic Dashboard - Supported VM Platforms

A summary of the currently supported platforms

Unable to deploy vSCG in VM ESXi running on SuperMicro server

*Can not deploy VOA file on ESXi running on SuperMicro server

Not able to migrate vSZ from ESXi 6.5 to 6.7 using vMotion

Understanding how migration of vSZ works when done using vMotion

Can I use a VMware backup tool to make snapshots of my VRIoT controller?

Can I use any kind of VMware backup tool to make backups (snapshots) of the VRIoT controller?

VMware Error when deploying vSPoT Image: 'XX:X VALUE ILLEGAL'

This article explains why VMware throws an Error "Image: 'XX:X VALUE ILLEGAL: when deploying vSPoT

How to increase RAM on VM Guest OS vSCG instance

How to increase RAM on VM Guest OS vSCG instance

How to check SCI time is properly syncing with VM NTP?

This article explains how to check SCI time is properly syncing with VM NTP

[CVE-2021-44228] Apache Log4j2 RCE impact on UMM and FM

This article explains the impact and steps to mitigate the impact of [CVE-2021-44228] Apache Log4j2 RCE on Unleashed Multisite Manager (UMM) and Flex Master (FM)

How do I mount FlexMaster CD on a Red Hat Enterprise Linux machine?

How do I mount FlexMaster CD on a Red Hat Enterprise Linux machine?

How do stop the MySQL service on FlexMaster machine

How do stop the MySQL service on FlexMaster machine

Not able to install the FM patch file from the GUI.

APs are up in ZD but they show down in FM after a network re-bounce. What caused this

My network went down and came up. Now I see all my APs as connected on the ZD Dashboard. But the FM Dashboard still shows all APs as down. What is going on here?

flexmaster

I connect from zd1200 to flexmaster successful but on flexmaster haven't imformation of AP ( which managed by ZD1200)? Help me ,pls

flexmaster backup

Can i restore a backup of a FlexMaster 9.2 on a FlexMaster 9.7 ?

Flex Master 9.6.0.0.17 VM

I download and install the new Flex Master 9.6.0.0.17 VM after the install finish i can ping the server but when i try to access the WEB interface via IP it just wont load, do i have to... (continued)

VM tools Virtualsmartzone

Hi ! - Is it possible to install VMware tools on the Virtual Smartzone Gateway ? If yes, is there any  documentation or i have to refer to the CentOS documentation ?- Does Ruckus... (continued)

VirtIO vs IDE for vSZ VM

Is there any recommendation between these two for vSZ? What if other one used? Any known issues?
Also what is the impact of using both types within single cluster?
Thanks

FlexMaster Password Reset

If there any way to Reset FlexMaster Password. The Server it's running but I can't enter to the web portal. 

Zero ZD APs on FM.

Hi.FM 9.13.1.0.9ZD 10.1.1.0.42ZD 10.2.1.0.75ZD&FM Connected well. But APs not. (all APs are NOT standalone, ZD managed).

AP count Mismatched Between FM and ZD

Hi, I'm facing the issue is like as " AP count mismatched between Flexmaster and Zone directors....Let us know how could we resolve these difference ?

Flexmaster ZD BackUps Location

Hello everyone,
Anyone know, where I can find all the backups of the ZDs that makes automatically the Flexmaster in the CentOS / RedHat?
ThankYou,
greetings from mexico !!!

SmartCell Insight (SCI) vs Flexmaster

Hi, May I knows about the difference between SmartCell Insight (SCI) vs Flexmaster?Which product is suitable to me. I only have 61 AP of ZF7343 and 3 ZD. My objective is... (continued)

Flexmaster software for trial

Hi, I intended to use the flexmaster as our monitoring ruckus AP/ZD. And i need to try it before implemented.Does the flexmaster software available for trial use?Thank you, 

Creating Azure VM from vSZ VHD file.

I am trying to deploy virtual smart zone to Azure via Terraform, but could not succeed many times. Did you have any experience about this? Please give me an advice. Thank you so... (continued)

DHCP fails from VM client connected to R300

I have 3 WAPs (Linksys, Apple & R300) on a LAN. Wireless clients have no problem getting IPs from a DHCP server running on the router through any of the WAPs. I have VMs (Fusion... (continued)

Cannot see APs managed by 3025 in FlexMaster.

I am running FlexMaster 9.8.0.0.36. I have 2 networks: 1 internal and 1 external. I can see the ZoneDirector of the internal one, as ell as the APs and clients connected to it. However,... (continued)

How do you delete a standalone AP out of FlexMaster?

We replaced a standalone AP but FlexMaster is continually showing the disconnected one in the reports. Is there a way to remove it manually from FlexMaster?

VMware snapshot of vSZ causing AP disconnects

We have two Ruckus Virtual Smartzone controllers, both running 3.5.1We use Veeam for backup and replication. As part of the backup and replication process, each VM gets a VMware... (continued)

[FlexMaster 9.1]How changing alarm monitoring period.

I have a FlexMaster9.1.How changing alarm monitoring period.1times=5minute?Regard

Flexmaster reporting is randomly showing up blank.

Flexmaster running on Linux box. Randomly reporting will stop functioning. Rebooting the server restores service. Has anyone else experienced similar issues?

Older ZoneDirectors won't connect to 9.12.2 FM

Hello,First question here so be gentle. :)I am doing some testing with a VM running the latest 9.12.2 Flexmaster software.  I have also installed our wildcard cert... (continued)

Flexmaster 9.12.1 and ZD 9.12.2 Not Communicating

I upgraded to 9.12.2 MR over the weekend.  Since the upgrade Flexmaster and the ZD's are not communicating.  Everything was fine prior to the upgrade.  FM is 9.12.1.0.5,... (continued)

Why don't Ch13 choose in Flexmaster template?

Hi. employee.I found that it can't choose Ch13 in Flexmaster template.Why don't choose it?Plz fix it.Regards.<capture>

FlexMaster 9.10 - Network Capcity vs. Client Tx/Rx

Does anyone know what the difference between these two reports is under Reports>Capacity?  I thought they should add up to be the same but they do not so perhaps i miss the... (continued)

FlexMaster 9.10 - Where are my ZDs on the map?

I have FlexMaster 9.10 and 9 out of 14 ZDs are showing up on the map, yet all the APs show up in Google maps from the inventory menu.   Any ideas why this would be?

Announcement: FlexMaster 9.12 GA Release now available

Ruckus Wireless has posted FlexMaster 9.12 GA Release to the Support Portal.

Newest features include management for R710 802.11ac wave 2 Access Points,
and ZoneFlex P300 802.11ac... (continued)

can flexmaster work with smart zone 100 ?

Can Flexmaster work with smartzone platform ?If NO. What is solution for wifi management system of SmartZone

Does flexmaster can be installed on Redhat 6 or 7

Does flexmaster can be installed on Redhat 6 or 7

Port Mapping in flexmaster every time clicking the zone director

Hi,
How do i configure to redirect the flexmaster to zone director? what are the other things to check/ verify about the port mapping error if the inventory page of the flexmaster is... (continued)

AP Deletion syntax or command required in Flexmaster

Hi, How to delete the AP permanantly in FM..kindly share us command format or syntax or example (Like as root# cd sync /bin/)
i'm using the FM model 5000 & firmware... (continued)

Testing DPSK vmware image - but what is the password (Ruckus Administrator)

Hello,
- Testing the DPSK/Secure hotstpot.
- But when downloading the vmware "FreeRadius" it stops at the login (Ruckus Administrator).
But what is the password?
Thanks for... (continued)

Flexmaster is not recording client and ap trending data.

I am trying to view client and AP trending data, but when I try and graph the last 24 hours nothing shows up. I know that the devices are being used, and clients are passing traffic,... (continued)

How can i config the wireless access control of standalone ap across FM ?

I had downloaded and installed sucessfully FM version 9.7.0.0.21. Now,i want to create config template of a group of standalone aps.But i can not found any link on the page to config... (continued)

Can flexmaster push firmware upgrades to my Zone Directors?

Can flexmaster push firmware upgrades to my Zone Directors? Can it be scheduled as a task? How would I do this? I have 13 ZDs, this would be a tremendous boon.

How to monitoring flexmaster https services via remote SNMP server?

We want to monitoring the flexmaster https service via Zabbix. We got the MIBS but nothing about OIDs relating to services (ssh, telnet, https, etc).Any idea ?

Announcement: FlexMaster Certificate expiration and remedies

Somewhat overlooked in recent FlexMaster 9.13.0 and 9.13.1 release notes, Caveats, Limitations and Known Issuesdescribes the effect of original Ruckus FlexMaster certificate expiration... (continued)

Announcement: FlexMaster 9.13.1.0.9 (MR1) is now available on the Support portal

Ruckus is pleased to announce the release of FlexMaster 9.13.1.0.9 (MR1), supporting ZD 9.13.0 (GA),
ZD 9.13.1 (MR1), ZD 9.13.2 (MR2) and 104.x Solo APs (+R510/R610). 
See the... (continued)

Announcement: FlexMaster 9.13 GA is available on the Support Portal

   
Accompanying our recent ZoneFlex 9.13.0.0.232 GA for ZoneDirectors, FlexMaster 9.13.0.0.12
GA is now also posted for download from the Support Portal.  Find... (continued)

Will the r710 get added to the Unleashed family at any point in the near future?

Question as per title: Will the r710 get Unleashed at any point in the near future?

Announcement: FlexMaster 9.10.2 and 9.12.2 are now available on Support

Greetings,    To complete recent ZoneFlex 9.10.2 Maintenance Release for ZoneDirector, the NMS FlexMaster 9.10.2.0.1 is now available and posted to Support.  To... (continued)

VM images OSU-Nov14 but unable configure the IP address

We have download the WiFi certification  VM images
OSU-Nov14 but unable configure the IP address. DHCP server is enabled in the
network but OSU-Nov14 does not seem to get IP... (continued)

Announcement: FlexMaster 9.12.1.0.5 is Available on Ruckus Support

Greetings,
     Accompanying the ZoneFlex 9.12.1 MR firmware release, the FlexMaster NMS product new
release 9.12.1.0.5 is now available on the Support site... (continued)

ZD5000 Not Communication with Flexmaster..Both on Release 9.10

Experts, I have installed Soft Release 9.10 on my ZD5000 and Flexmaster. My Flexmaster OS is Linux RedHAT RHEL 6.4. I tried to make my ZD discover the flexmaster by manually typing the... (continued)

How does sync SAP "Local Subnet NAT and Route to WAN" function from FlexMaster?

Hi.We need AP is configured NAT with dhcp mode form FM.How does it?I can't find this function on FM.?It's only mode selection.But it was no local subnet selection(subnet... (continued)

How do I reset the Client OS Information in the Flexmaster dashboard

The Client OS Information - All Zonedirectors pie chart on the Flexmaster
Dashboard just keeps going up. Is there anyway I can reset to zero? I am in an Exhibition Centre so would... (continued)

HELP!! I need root password to install VM Tools in virtual Smartzone

We newly installed or transfer our Virtual Smartzone to a new Machine blade server. Our new server requires us to install VM tools to our VM’s to better optimize the performanceAnyone... (continued)

vSZ on ESXi. Switching vmware hdd to independent non-persistent.

We have vSZ installed on ESXi Intel NUC in facility where power outages happen quite often.The problem is that virtual HDD is getting corrupt in this case and vSZ wouldnt start until... (continued)

ICX 7250 and family: Support "Broadcom 2.5G" on SFP+ ports

I like to request the enablement of "Broadcom 2.5G" and NOT to be confused with MultiGig via Aquantia or the likes.Obviously, this is a niche request to support the very few SFP modules... (continued)

Configure a Linux dhcp server with option 43 to use with Zonedirector/Flexmaster

This was nowhere online and Ruckus' support docs only have instructions for Windows. Their support guy gave this to me and I'm passing it on for future generations flailing with... (continued)

Please share information about how to integrate between FlexMaster and TACACST+

Hi everyone,Now we found some problem about how to integrate FlexMaster and TACACST+.We tried to config TACACST+ and test to login the FlexMaster with user in TACACST+ but FlexMaster... (continued)

AP MANAGED BY CONNECTED ZD NOT APPEAR IN FM but appear ZD CONNECTORS CAN SOMEONE HELP ME

Estimates have recently installed a zd, I had problems in the first connection and the ZD did not appear in the FM, after several agustes network level, and at this time and I get the... (continued)

Are these Software's: SmartZone ,FlexMaster, SmartCellTM Gateway 200 all on the Zonedirector?

How do I persist selected settings after a factory reset on stanandalone or SZ/ZD AP like FM template?

Hi.Default IP on Ruckus AP is very helpful.But sometimes this makes migration work difficult because we don't connect directly such as In non-dhcp environment when AP was... (continued)