Ruckus R710

Configuring LACP for R710 on Ruckus ICX 7450

Configuration guide for LACP on Ruckus ICX7450 switch for R710 (ACw2) model APs.

R710 comes up as 802.3af on an 802.3AT switch

Troubleshooting guide to identify why r710 is coming up as 802.3af when connected to 802.3at

R710 on HP Procurve 3500yl (J9310A) PoE+ switch

Enabling LLDP can help HP Procurve switches provide PoE+ to R710 model APs.

R710 not auto detecting PoE+ on Multiple PoE+ capable switches.

This article describes what needs to be done to negotiate 802.3at power between R710 AP and POE+switches

Does SZ 3.4 on SZ-100 support DVLAN with Tunnel SSID on R710?

SmartZone 3.4+ has SZ-100 Tunnel SSID support for DVLAN on R710 model APs.

R710 AP cannot connect after upgrading controller to SmartZone v3.1.1

AP certificate issues may prevent R710 from connecting to vSZ/SCG/SZ-100, or cause client webauth/guest pass authentication failure.

Low RF coverage with R710s

This article tells the requirement by R710 for 802.3at power better coverage

Ruckus Unleashed to Ruckus One Migration

CONVERT YOUR EXISTING UNLEASHED APs FOR RUCKUS-ONE CLOUD

How does Ruckus use GRE

How does ZD/SCG employ GRE?

Ruckus AP Troubleshooting

Ruckus AP Troubleshooting

Smart Mesh on R710 AP

R710 Mesh is supported under SZ since 3.2, and ZD from 9.13 release.

RUCKUS One re-login shows error

Login issues with RUCKUS One WebUI can usually be resolved by refreshing the session, re-typing the URL, or clearing your browser's cache and cookies. If these solutions don't work,... (continued)

Multicast support in Ruckus

Description of how Ruckus Access Points handle Multicast Traffic

Ruckus ICX 7650 PREM License

Ruckus ICX 7650 uses Self-Authenticated Upgrade (SAU) feature to enable license features.

Ruckus, Miracast & WiFi Direct

Sony Miracast enabled TVs fail when Zone Director WiFi infrastructure system is turned on.

Does RUCKUS cloud support COA

Customer has not found COA in documentation. PLM team provided more information about the feature.

Activating RUCKUS One - RUCKUS End Customers (REC) License

This article provides instructions on how to activate RUCKUS One licenses. You can activate licenses through the RUCKUS Support Portal.

How to migrate Access Point(AP) from RUCKUS One(R1) to RUCKUS SmartZone(SZ)

This guide provides a step-by-step process to migrate an AP from R1 to SZ. The process involves factory resetting the AP, upgrading it to a solo image, and then joining it to vSZ/SZ.

RUCKUS One Licensing Compliance Overview for RUCKUS End Customers (REC)

RUCKUS One is a cloud-based management platform that offers various licenses for managing networking devices. The Compliance page provides key insights into license allocation,... (continued)

ZD1200 or R710 Power Supply Info

ZD1200 (and R710 AP) have different amperage PSUs incompatible with ZD1100

Is R710 supported on ZD1100

New 802.11ac R710 AP requires ZoneFlex 9.12+, but ZD1100 last supported on ZoneFlex 9.10 release,
therefore ZD1100 does not recognize R710 model APs.

VLAN configuration on Ruckus ICX switches for Ruckus Wireless WLAN's

Adding untagged & tagged vlan on the same switch port on Ruckus ICX switch.

RUCKUS AI (formerly known as RUCKUS Analytics) Webhook for ServiceNow

This article will explain the integration for the RUCKUS AI and ServiceNow ticketing system

Managing Users in RUCKUS AI (formerly known as RUCKUS Analytics)

Article explains how to add internal and 3rdparty users in RUCKUS AI and manage them.

RUCKUS AI (formerly known as RUCKUS Analytics) Temp License & On-boarding

This article explains the process of how to install RUCKUS AI to troubleshoot any issues on the SmartZone Controller

vSmartZone to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains v/SmartZone controller managed Access points and Switches to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

ZoneDirector to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains ZoneDirector controller managed Access Point to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

RUCKUS One & RUCKUS AI activation with 180 Day Grace Activation Period

Modify Network Type of a Wi-Fi Network in Ruckus One or Ruckus Cloud

The network type of a Wifi-Network in Ruckus One cannot be modified once created

What IPv6 RFCs does Ruckus support?

With ZoneDirector and APs, what IPv6 RFCs do we support?

Can I setup Ruckus Unleashed network remotely?

The initial configuration of the Unleashed Master AP *requires* that the user be connected wirelessly to the AP's Configure.Me-XXYYZZ SSID.

Ruckus AP Certificate Refresh Flowchart

AP Certificate Refresh Flowchart for Existing AP Installs and New AP Deployments (after Nov 27, 2016)

OKTA RADIUS app support with Ruckus WiFi

Okta radius app do not support WiFi authentication.

How does DHCP Relay (ip-helper) work with Ruckus?

How does DHCP Relay (ip-helper) work with Ruckus?

ICX-7250-24P Providing PoE to an AP Ruckus R610

ICX-7250-24P Config necessary for providing PoE to Ruckus R610 on all ports.

Ruckus Cloud Wi-Fi Cloud Firewall Requirements

Ruckus Cloud Wi-Fi Cloud Firewall Requirements

Recovering Your Ruckus Cloud Account

Cloud Portal & Support Portal are interlinked, resetting your password on the Support Portal (support.ruckuswireless.com) will reset your Cloud Portal credentials.

How to Disable AP radios in Ruckus Cloud

How to disable AP radios in Ruckus Cloud

How do I factory reset R710 Access Point

How do I use the reset button to factory reset the R710

Modify Resource Group of any user in RUCKUS AI (formerly known as RUCKUS Analytics)

Limitation and procedure to modify the resource group assigned for users in RUCKUS AI

Recommended hardware resource requirement for Ruckus IOT Controller?

This article provides the recommended hardware resource requirement for Ruckus IOT Controller

Information on Ruckus Security policies

Where can customers find information on Ruckus Security policies and Vulnerability reporting?

Ruckus APs do not support Passive PoE

Ruckus AP's and Passive PoE

How to become Ruckus Channel Partner/VAR

Article has got information about submitting an application to become Ruckus partner

IP class specifications for Ruckus APs

IP67 means the unit can be dropped into a body of water up to a meter deep for half an hour, while IP68 guarantees protection in water up to 1.5m deep for the same period of time. Both... (continued)

Which Ruckus devices are UL certified

Ruckus devices listed in UL (Underwriters Laboratories)

How does Ruckus detect client's IP address?

Ruckus controllers show client's IP address under clients monitoring page. This article explains how it gets detected to show under this page.

How to configure ToS_DSCP on Ruckus AP

I want to configure the APs to mark the IP traffic with DSCP specifics for VoIP, but am not sure how to do this.

Leap second impact on Ruckus equipment

This article describes the impact of applying a positive or negative leap second to Ruckus hardware.

Unable to SSH to Ruckus AP from Cisco 887

This article explains why SSH from a Cisco router directly to a Ruckus AP post build 3.0.0.x may fail. This is due to the CBC cipher being excluded in the dropbear sshd included from 3.0.3+.

Cipher Suites supported by Ruckus ZoneDirector

ZoneDirector now supports more than just TLS 1.0 Cipher Suites