RUCKUS One

RUCKUS One re-login shows error

Login issues with RUCKUS One WebUI can usually be resolved by refreshing the session, re-typing the URL, or clearing your browser's cache and cookies. If these solutions don't work,... (continued)

Ruckus Unleashed to Ruckus One Migration

CONVERT YOUR EXISTING UNLEASHED APs FOR RUCKUS-ONE CLOUD

SNMP support on Ruckus One Wi-Fi controllers?

Ruckus already supports SNMP functionality in RUCKUS One controller

Ruckus-One Compatible Access points

Activating RUCKUS One - RUCKUS End Customers (REC) License

This article provides instructions on how to activate RUCKUS One licenses. You can activate licenses through the RUCKUS Support Portal.

RUCKUS One Licensing Compliance Overview for RUCKUS End Customers (REC)

RUCKUS One is a cloud-based management platform that offers various licenses for managing networking devices. The Compliance page provides key insights into license allocation,... (continued)

Modify Network Type of a Wi-Fi Network in Ruckus One or Ruckus Cloud

The network type of a Wifi-Network in Ruckus One cannot be modified once created

vSmartZone to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains v/SmartZone controller managed Access points and Switches to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

ZoneDirector to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains ZoneDirector controller managed Access Point to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

How to migrate Access Point(AP) from RUCKUS One(R1) to RUCKUS SmartZone(SZ)

This guide provides a step-by-step process to migrate an AP from R1 to SZ. The process involves factory resetting the AP, upgrading it to a solo image, and then joining it to vSZ/SZ.

RUCKUS One & RUCKUS AI activation with 180 Day Grace Activation Period

Adding an Administrator on the RUCKUS One Portal

The article has got step by step instructions to add an administrator on the RUCKUS One portal

IPs and Ports that need to be open in Firewall for Ruckus One

To allow proper communication between the managed APs and Switches with Ruckus Cloud, customers must allow some URLs, Ports, and IPs in their Firewall.

Viewing Subscriptions Information on the RUCKUS One Cloud Portal

Article explains about how to read the Subscriptions page information on the Ruckus cloud

RUCKUS-One :: AP and switch admin password visibility to the customers

This article explains whether the admin password for the Access points and switches are visible for the customers in RUCKUS-One

Blocking Client from connecting to WLAN/SSID on the Ruckus One

Does the Cloud interface have the capability to block a particular user/client from connecting to WLAN/SSID?

Purchased Cloud Subscriptions not showing in RUCKUS One Cloud Portal

Article describes about the steps which are to be performed when the licenses are not available on the Ruckus Cloud UI

VLAN port assignment through Switch configuration profile in RUCKUS One

This article summarizes on how switch configuration profile works in RUCKUS One.

Viewing the Licenses for MSP Customers in the RUCKUS One Cloud Portal

This article provides instructions on how to view RUCKUS One License for MSP Customers in the RUCKUS One Cloud Portal

Viewing the Licenses for RUCKUS End Customers in the RUCKUS One Cloud Portal

This article provides instructions on how to view RUCKUS One License for RUCKUS End Customers in the RUCKUS One Cloud Portal

Activating Licenses for RUCKUS End Customers from the RUCKUS One Web Interface

RUCKUS One now offers visibility into unactivated purchases.

RUCKUS One Data Studio dashboard report export limitation

Article explains about the limitation with Data Studio dashboard report export as CSV limitation

Procedure to add stack switches to the RUCKUS One

These steps to be followed to add stack switches in the RUCKUS One

RUCKUS One Captive Portal Authentication Feature Changes

As part of our ongoing efforts to enhance our services, our Captive portal self-sign-in SMS-based authentication system will receive modifications to ensure the efficient use of our SMS... (continued)

Activating RUCKUS One - Managed Service Provider (MSP) License

This article provides instructions on how to activate RUCKUS One - Managed Service Provider (MSP) License. You can activate licenses through the RUCKUS Support Portal.

What link should I use to access RUCKUS One Cloud portal?

Links to log into RUCKUS One Cloud portal.

How to disable auto-upgrade firmware feature on Ruckus one for ICX switches

The customer may not feel comfortable allowing ICX switches to auto-upgrade to Ruckus One's recommended firmware. This KBA is helpful for disabling the auto-upgrade feature for ICX... (continued)

How can I capture all Support requested logging data in one file?

Sending log outputs in one file

"Change Update Schedule" Option is not visible for the Venue's via RUCKUS One ( R1 )

Cannot see or set " Change Update Schedule " option when I select the Venue to set the Schedule for next upgrade, This article explains the reason why it is not showing up to select the... (continued)

RUCKUS One Licensing Compliance Overview for Managed Service Provider (MSP)

RUCKUS One is a cloud-based management platform that offers various licenses for managing networking devices. The Compliance page provides key insights into license allocation,... (continued)

CLI command to move an AP from one zone to another zone in vSCG

This article give you the CLI command to move an AP from one Zone to another Zone.

How can I advertise a WLAN SSID only on one radio band?

Combination of WLAN Groups and AP Groups can achieve a WLAN SSID on only one radio band.

Which public API call moves a smart zone AP from one zone to another ?

This article describe the equivalent public API function to move an AP from one zone to another regardless if AP is online, offline, pending, or registered.

How do you reboot all of the APs on a ZD at one time

Admins can issue a ZD CLI command if they want to reboot all connected APs at once.

Data migration from one SCI to another SCI in all flavors of deployments

SCI Engineering has instructed that data migration is NOT possible from one SCI to another SCI in all flavors of VM deployments and as such advised Ruckus support should not offer such... (continued)

Does Virtual SmartZone(vSZ) supports migration from one hypervisor to another

Customer wants to migrate their vSZ from one hypervisor like ESXi to Hyper-V. However, migration from one to another Hypervisor environment is not supported by the vSZ. This is as per... (continued)

Unleashed || Save one special configuration, which can be restored when the AP is reset

How to save the configuration on Unleashed 200.9 which can be restored when the Ap is reset. This configuration will not be removed from Ap.

How to change the web portal logo on the ZD to the default one from the user customized logo

Enabling WMM and power save on Ruckus

Multicast support in Ruckus

Description of how Ruckus Access Points handle Multicast Traffic

Managing Users in RUCKUS AI (formerly known as RUCKUS Analytics)

Article explains how to add internal and 3rdparty users in RUCKUS AI and manage them.

RUCKUS AI (formerly known as RUCKUS Analytics) Temp License & On-boarding

This article explains the process of how to install RUCKUS AI to troubleshoot any issues on the SmartZone Controller

Modify Resource Group of any user in RUCKUS AI (formerly known as RUCKUS Analytics)

Limitation and procedure to modify the resource group assigned for users in RUCKUS AI

RUCKUS AI (formerly known as RUCKUS Analytics) Webhook for ServiceNow

This article will explain the integration for the RUCKUS AI and ServiceNow ticketing system

Information on Ruckus Security policies

Where can customers find information on Ruckus Security policies and Vulnerability reporting?

Ruckus Mesh Max Hops and Loop Detection

Mesh algorithms are intelligent and dynamic, adjusting to conditions between last MAP and Root AP

Do any Ruckus APs support DHCP/NAT feature?

Ruckus APs can provide DHCP/NAT features in Solo AP, wired Unleashed Master, and SZ 3.5+ zone Access Points.

What information is stored on Ruckus Cloud?

Ruckus Cloud has global data centers and stores certain client data there.

LED Status on Ruckus Indoor APs

Details of LED status on Ruckus Indoor Zone Flex APs

ICX-7250-24P Providing PoE to an AP Ruckus R610

ICX-7250-24P Config necessary for providing PoE to Ruckus R610 on all ports.

EIRP and how to calculate for Ruckus APs

Equivalent isotropically radiated power (EIRP) is the highest RF signal strength transmitted from a particular antenna.